Report a Pothole in Newcastle-under-Lyme

Potholes on roads in and around Newcastle-under-Lyme are the responsibility of Staffordshire County Council, the local highways authority. Reporting one takes a couple of minutes — and reports are what get roads onto the repair schedule.

Report it to Staffordshire County Council

Use the council's own reporting service — you'll need the road name and a rough location. Photos help, and most services let you check whether the pothole has already been reported:

Report a pothole — Staffordshire County Council →

You can also report via FixMyStreet, which forwards reports to the right council and shows what's already been logged near you.

Motorways and major A-roads

Motorways and some trunk A-roads are maintained by National Highways, not the council — report problems on those roads there instead.

Pothole damaged your car?

If a pothole damages your wheel, tyre or suspension, you may be able to claim from Staffordshire County Council. Photograph the pothole (with something for scale), note the exact location and date, keep repair receipts, and submit a claim through the council. Claims are often refused where the council didn't know about the defect — which is another reason reporting matters.

When road repairs and resurfacing works affect Newcastle-under-Lyme, we cover them in our local news. More practical local information in the Newcastle-under-Lyme local guide.