Willow Brook Respite Centre in Newcastle-under-Lyme has reopened under its new name following an 18-month, £1.5 million refurbishment. The centre, formerly known as Douglas Road Respite Centre, is run by Staffordshire County Council and provides care for adults with learning disabilities and complex health needs.
The service offers families a break from their caring role, allowing them to plan holidays and activities to support their own health and wellbeing.
What has changed
The refurbishment has modernised all facilities and improved accessibility. The centre now features eight fully accessible bedrooms, with six offering ensuite bathrooms. A wheelchair accessible lift has been installed, and a new conservatory provides wheelchair access to the garden.
A self-contained flat has been added to help guests practise daily living skills and develop their independence.
User feedback
Yvonne Sampey, a full-time carer for her autistic son with complex learning disabilities who has used the respite centre for 11 years, said the improvements have made a significant difference. "Without this service, we would not be able to continue supporting him at home," she said.
Sampey highlighted the new self-contained flat as particularly beneficial, noting that her son's anxiety levels have reduced following his stays there. She also praised the new conservatory as a welcoming space.
Reopening ceremony
Willow Brook Respite Centre was relaunched at a ribbon-cutting ceremony on Thursday 6 August. The new name was suggested by a member of staff and inspired by the nature-themed design of the renovated bedrooms. Guest Gary Serrell cut the ribbon, and a plaque was unveiled to commemorate the day.
Martin Rogerson, Staffordshire County Council's Cabinet Member for Health and Care, said: "Respite can be a lifeline for hundreds of carers across Staffordshire, giving them the opportunity to rest, spend time with family and recharge while knowing their loved one is receiving the best possible care. These improvements will help ensure residents receive high-quality care, while giving carers the peace of mind to take time for their own wellbeing."
